POLICIES, PROCEDURES, TERMS AND CONDITIONS
Web Design Acceptable Use Policy
Welcome to Hobbs Ministries, among the most trusted names in Christian ghostwriting, consulting, and designing. When you come aboard with
us, you can be confident you’re in the absolute best hands.
By law, we are obligated to provide comprehensive information about what you should expect from us when you agree to use our service. Your
compliance with each of the following terms and conditions is required for continuation of a long-standing and fruitful relationship with Hobbs
Ministries. We will act as the sole provider of web design, hosting, and content management solutions for your website through our relationships
with third party providers, partners, and affiliates.
Please read the terms and conditions carefully. We will NOT be held liable for your failure to read and understand these policies. Use of any of
our services denotes your full awareness, understanding, and compliance with all the policies, procedures, and governing laws set forth herein.
The words “you,” “your,” and “yours” mean the person who applied for the account with Hobbs and the person to whom we address billing
statements. At your request, we may also add another party to your account. The words “we,” “our” and “us” refer to Training for Reigning Inc.
d/b/a Hobbs Ministries, the granter of your account.
Promise to Pay
You promise to pay all fees associated with and incurred through the use of Hobbs Ministries web design/hosting/maintenance/copywriting
services. You promise that you will not default on your account, but will abide by the payment policies described below:
Web Design Terms:
Purchase of a website under the Hobbs Ministries brand means that you agree to the following design terms.
(1) Maintenance and Billing
You are required to purchase a website maintenance plan under this Agreement as a means of managing the cost of maintenance services.
You may not utilize independent third party service providers to maintenance the site designed and hosted by Hobbs Ministries. NOTE: Your
credit card will be billed on the 15th of each month through our partner Paypal for the full amount of web design maintenance fees. You are
expected to pay the full balance due on your account each month in accordance with the maintenance package you select.
(2) Default Charges
We consider your account to be in default at any time if you fail to pay us any amount when it is due, or if you breach any other promise or
obligation under this agreement. More specifically, if you DO NOT pay within three (3)- five (5) business days of delinquency, your account will
go into default and a monthly penalty charge totaling 10%-15% of the overdue balance will accrue until full payment is made. Your website
will be unpublished until full payment is remitted and a message will be displayed in its place stating: “This site is temporarily unavailable. If
you are the site administrator please contact your service provider.”
In the event of your default, and subject to any limitations or requirements of applicable law, we will declare the entire amount of your
obligations to us immediately due and payable, and/or suspend or cancel your account, any component of your account, and/or feature that
may be offered in connection with the account. You agree to pay all reasonable costs, including reasonable attorneys’ fees, incurred by us (1)
in connection with the collection of the amount due on your account, whether or not any arbitration, litigation, or similar proceedings are
initiated ; and (2) in reasonably protecting ourselves from any loss, harm, or risk relating to any default on your account.
(3) Dishonored Payments
We may charge a fee of $38 whenever any check, similar instrument, or electronic payment order is rejected upon first presentment.
(4) Account Re-instatement Fee
Once your account has gone into default, if your request for reinstatement is honored, we will charge a re-instatement fee of $125.
(5) Suspension/Cancellation
In addition to any other actions we may take under this agreement, we may suspend or cancel your account, any feature, or any component of
your account, at our sole discretion for non-payment of fees, excessive delinquency, or breach of this agreement in any form. If your account is
cancelled by us, we will notify you in writing at least three (3) days prior to cancellation. All fees due at the time of cancellation will be fully
collectible and all obligatory laws and regulations will be fully enforceable.
If you wish to cancel your account you must notify us in writing at least sixty (60) days prior to termination of your account. All applicable fees
for each month the site remains active will still apply. No further charges will be incurred once the website account is officially discontinued. If
after cancellation you later wish to reinstate your account you will be obligated to enter into an exclusive two-year agreement with Hobbs
Ministries. Early cancellation of your agreement after reinstatement will require payment of a $600 penalty.
Benefits and Services
Subject to applicable law, we have the right to add, modify or delete any benefit, service, or feature that may accompany your account at any
time and without notice to you.
Arbitration
Purpose: This Arbitration Provision sets forth the circumstances and procedures under which Claims (as defined below) may be arbitrated
instead of litigated in court.
Definitions: As used in the Arbitration Provision, the term “Claim” means any claim, dispute or controversy between you and us arising from or
relating to your Account, this Agreement, and any other prior agreement that you may have had with us, or the relationships resulting from any
of the above agreements (“Agreements”), including the validity, enforceability or scope of the Arbitration Provision or the Agreements. For
purposes of this Arbitration provision, “you” and “us” also includes any corporate parent, or wholly or majority owned subsidiaries, affiliates, any
licensees, predecessors, successors, assigns, any purchaser of any accounts, all agents, employees, directors and representatives of any of the
foregoing, an other persons referred to below in the definition of “Claims.” “Claim” includes claims of every kind and nature, including but not
limited to, initial claims, counterclaims, cross claims and third-party claims, and claims based upon contract, tort, fraud and other intentional
torts, statutes, regulations, common law and equity. “Claim” also includes claims by or against any third party using or providing any product,
service or benefit in connection with any account if and only if, such third party is named as a co-party with you or us (or files a Claim with or
against you or us against the other. The term “Claim” is to be given the broadest possible meaning that will be enforced and includes by way of
example and without limitation, any claim, dispute or controversy that arises from or relates to (a) any of the accounts created under any of the
Agreements, or any balances on any such accounts, (b) advertisements, promotions or oral or written statements related to any such accounts,
goods or services financed under any of the accounts created under any of the Agreements, or any balances on any such accounts (c) the
benefits and services related to account ownership, and (d) your application for any account. We shall not elect to use arbitration under the
Arbitration Provision for any Claim that you properly file and pursue in a small claims court of your state or municipality so long as the Claim is
individual and pending only in that court.
Initiation of Arbitration Proceeding/Selection of Administrator
Claim shall be resolved, upon the election by you or us, by arbitration pursuant to this Arbitration. Provision and the code of procedures for the
national arbitration organization to which the Claim is referred in the effect at the time the Claim is filed. Claims shall be referred to either the
National Arbitration Forum (“NAF”), JAMS, or the American Arbitration Association (“AAA”), as selected by the party electing to use arbitration. If
a selection by us of one of these organizations is unacceptable to you, you shall have the right within 30 days after you receive notice of our
election to select either of the other organizations listed to serve as arbitration administrator. For a copy of the procedures, to file a Claim or for
other information about these organizations, contact them as follows:
• The NAF at P.O. Box 50191, Minneapolis, MN 55404; website at www.arbitration-forum.com
• JAMS at 1920 Main Street, Suite 300, Los Angeles, CA 92614; website: www.jamsadr.com
• AAA at 335 Madison Avenue, New York, NY 10017; website: www.adr.org
Significance of Arbitration: IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER YOU NOR WE WILL HAVE
THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM, OR TO HAVE THEIR CLAIMS RESOLVED
EXCEPT AS PROVIDED FOR IN THE CODE OF PROCEDURES OF THE NAF, JAMS, OR AAA, AS APPLICABLE (THE “CODE”). FURTHER,
YOU AND WE WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF
CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT AS SET FORTH BELOW THE ARBITRATOR’S DECISION
WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT ALSO MAY NOT BE
AVAILABLE IN ARBITRATION.
Restrictions on Arbitration: If either party elects to resolve a Claim by arbitration, that Claim shall be arbitrated on an individual basis. There
shall be no right or authority for any Claims to be arbitrated on a class action basis or on bases involving Claims brought in a purported
representative capacity on behalf of the general public, other account holders similarly situated. The arbitrator’s authority to resolve Claims is
limited to Claims between you and us alone, and the arbitrator’s authority to make awards is limited to awards to you and us alone. Furthermore,
Claims brought by you against us, or by us against you, may not be joined or consolidated in arbitration with Claims brought by or against
someone other than you, unless agreed to in writing by all parties.
Arbitration Procedures: The Arbitration Provision is made pursuant to a transaction involving interstate commerce, and shall be governed by
the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended (the “FAA”). The arbitration shall be governed by the applicable
Code, except that (to the extent enforceable under the FAA) this Arbitration Provision shall control if it is inconsistent with the applicable Code.
The arbitrator shall apply applicable substantive law and applicable statutes of limitation and shall honor claims of privilege recognized at law
and, at the timely request of either party, shall provide a brief written explanation of the basis for the decision. The arbitration proceeding shall
not be governed by any by any Federal or state rules of civil procedure or rules of evidence. Either party may submit a request to the arbitrator
to expand the scope of discovery under the applicable Code. The party submitting such a request must provide a copy to the other party, who
may submit objections to the arbitrator with a copy of the objections provided to the requesting party, within (15) fifteen days of receiving the
requesting party’s notice. The granting or denial of such a request will be in the sole discretion of the arbitrator, who shall notify the parties of
his /her decision within (20) twenty days of the objecting party’s submission. The arbitrator shall take reasonable steps to preserve the privacy of
individuals, and of business matters. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. The
arbitrator’s decision will be final and binding, except for any right of appeal provided by the FAA. However, any party can appeal that award to
a three-arbitrator panel administered by the same arbitration organization, which shall consider anew any aspect of the initial award objected
to by the appealing party. The appealing party shall have (30) thirty days from the date of entry of the written arbitration award to notify the
arbitration organization that it is exercising the right of appeal. The appeal shall be file wit the arbitration organization in the form of a dated
writing. The arbitration organization will then notify the other party that the award has been appealed. The arbitration organization will appoint
a three-arbitrator panel that will conduct an arbitration pursuant to its Code and issue its decision within one hundred and twenty (120) days of
the date of the appellant’s written notice. The decision of the panel shall be by majority vote and shall be final and binding.
Continuation: This Arbitration Provision shall survive termination of your accounts as well as voluntary payment of the Account balance in your
accounts in full by you, any legal proceeding by you or us to collect a debt owed by the other, any bankruptcy by you or us, and any sale by us
of your Account (and in the case of sale, its terms shall apply to the buyer of any of your Account). If any portion of this Arbitration Provision is
deemed invalid or unenforceable under any principle or provision of law or equity, it shall not invalidate the remaining portions of this
Arbitration Provision or the Agreement, each of which shall be enforceable regardless of such invalidity.
Waiver
Our failure to exercise any of our rights under this Agreement, our delay in enforcing any of our rights, or our waiver of our rights on any
occasion, shall not constitute a waiver of such rights on any other occasion.
Telephone Monitoring/Recording
You agree that from time to time we may monitor and/or record telephone calls between you or other approved parties, and us, to assure the
quality of our customer service or as required by applicable law.
Notices
Any notice given by us shall be deemed given when sent via email to the email address we have on file, as well as, when deposited in the U.S.
mail, postage prepaid, addressed to you at the latest Billing Address shown on our records.
Changing this Agreement/Assignment of this Agreement
We may change the terms of or add new terms to this Agreement at any time, in accordance with applicable law. We may apply any changed
or new terms to any then-existing balance on your Account as well as to future balances. We may also sell, transfer or assign this Agreement
and the Account at any time without notice to you. You may not sell, assign or transfer your Account or any of your obligations under this
agreement.
Applicable Law
This agreement and your Account, and all questions about their legality, enforceability and interpretation, are governed by the laws of the
Sate of Delaware (without regard to internal principles of conflicts of law), and by applicable federal law. We are located in Delaware, hold
your Account in Delaware, and entered into this Agreement with you in Delaware.
TO HOBBS MINISTRIES WEBSITE ACCOUNT HOLDERS IN THE UNITED STATES AND ITS TERRITORIES.
YOUR BILLING RIGHTS—KEEP THIS NOTICE FOR FUTURE USE.
This notice contains important information about your rights and our responsibilities.
Notify Us in Case of Errors or Questions about Your Account Statement
If you think your invoice is wrong or if you need more information about a charge to your account, write to us at the address on your invoice.
Write to us as soon as possible. We must hear from you no later than 5 days after we sent you the invoice on which the error or problem
appeared. You can also telephone us, but doing so will not preserve your rights.
In your letter, give us the following information:
• Your name and Account number.
• The dollar amount of the suspected error
• Describe the error and explain, if you can, why you believe there is an error. IF you need more information, describe the item you are not
sure about.
Your Rights and Our Responsibilities After We Receive Your Written Notice
We must acknowledge your letter within thirty (30) days, unless we have corrected the error by then. Within ninety (90) days, we must either
correct the error or explain why we believe the statement was correct.
After we receive your letter, we cannot try to collect any amount you question, or report you as delinquent. We can continue to bill you for the
amount you question, including late charges and applicable fees. You do not have to pay any questioned amount while we are investigating,
but you are still obligated to pay fees that are not in question.
If we find that we made a mistake on your invoice, you will not have to pay any late charges or other fees in connection with our error. If we did
NOT make the mistake, YOU WILL BE OBLIGATED TO PAY THE LATE CHARGES AND APPLICABLE FEES due to your error in judgment
resulting in an extended payment delay. In either case, we will send you an invoice for the amount you owe and the date that it is due.
If you fail to pay the amount that we think you owe, we may report you delinquent. However, if our explanation does not satisfy you and you
write to us within five (5) days telling us that you still refuse to pay, we must tell anyone we report you to that you have a question about your
statement, and we must tell you the name of anyone we reported you to. We must tell anyone we report you to that the matter has been settled
between us when it finally is.
If we do not follow these rules, we cannot collect the first $50 of the questioned amount, even if your statement was correct.
Questions about our policies? Email policies@hobbsministries.com
Web Design Acceptable Use Policy
Welcome to Hobbs Ministries, among the most trusted names in Christian ghostwriting, consulting, and designing. When you come aboard with
us, you can be confident you’re in the absolute best hands.
By law, we are obligated to provide comprehensive information about what you should expect from us when you agree to use our service. Your
compliance with each of the following terms and conditions is required for continuation of a long-standing and fruitful relationship with Hobbs
Ministries. We will act as the sole provider of web design, hosting, and content management solutions for your website through our relationships
with third party providers, partners, and affiliates.
Please read the terms and conditions carefully. We will NOT be held liable for your failure to read and understand these policies. Use of any of
our services denotes your full awareness, understanding, and compliance with all the policies, procedures, and governing laws set forth herein.
The words “you,” “your,” and “yours” mean the person who applied for the account with Hobbs and the person to whom we address billing
statements. At your request, we may also add another party to your account. The words “we,” “our” and “us” refer to Training for Reigning Inc.
d/b/a Hobbs Ministries, the granter of your account.
Promise to Pay
You promise to pay all fees associated with and incurred through the use of Hobbs Ministries web design/hosting/maintenance/copywriting
services. You promise that you will not default on your account, but will abide by the payment policies described below:
Web Design Terms:
Purchase of a website under the Hobbs Ministries brand means that you agree to the following design terms.
(1) Maintenance and Billing
You are required to purchase a website maintenance plan under this Agreement as a means of managing the cost of maintenance services.
You may not utilize independent third party service providers to maintenance the site designed and hosted by Hobbs Ministries. NOTE: Your
credit card will be billed on the 15th of each month through our partner Paypal for the full amount of web design maintenance fees. You are
expected to pay the full balance due on your account each month in accordance with the maintenance package you select.
(2) Default Charges
We consider your account to be in default at any time if you fail to pay us any amount when it is due, or if you breach any other promise or
obligation under this agreement. More specifically, if you DO NOT pay within three (3)- five (5) business days of delinquency, your account will
go into default and a monthly penalty charge totaling 10%-15% of the overdue balance will accrue until full payment is made. Your website
will be unpublished until full payment is remitted and a message will be displayed in its place stating: “This site is temporarily unavailable. If
you are the site administrator please contact your service provider.”
In the event of your default, and subject to any limitations or requirements of applicable law, we will declare the entire amount of your
obligations to us immediately due and payable, and/or suspend or cancel your account, any component of your account, and/or feature that
may be offered in connection with the account. You agree to pay all reasonable costs, including reasonable attorneys’ fees, incurred by us (1)
in connection with the collection of the amount due on your account, whether or not any arbitration, litigation, or similar proceedings are
initiated ; and (2) in reasonably protecting ourselves from any loss, harm, or risk relating to any default on your account.
(3) Dishonored Payments
We may charge a fee of $38 whenever any check, similar instrument, or electronic payment order is rejected upon first presentment.
(4) Account Re-instatement Fee
Once your account has gone into default, if your request for reinstatement is honored, we will charge a re-instatement fee of $125.
(5) Suspension/Cancellation
In addition to any other actions we may take under this agreement, we may suspend or cancel your account, any feature, or any component of
your account, at our sole discretion for non-payment of fees, excessive delinquency, or breach of this agreement in any form. If your account is
cancelled by us, we will notify you in writing at least three (3) days prior to cancellation. All fees due at the time of cancellation will be fully
collectible and all obligatory laws and regulations will be fully enforceable.
If you wish to cancel your account you must notify us in writing at least sixty (60) days prior to termination of your account. All applicable fees
for each month the site remains active will still apply. No further charges will be incurred once the website account is officially discontinued. If
after cancellation you later wish to reinstate your account you will be obligated to enter into an exclusive two-year agreement with Hobbs
Ministries. Early cancellation of your agreement after reinstatement will require payment of a $600 penalty.
Benefits and Services
Subject to applicable law, we have the right to add, modify or delete any benefit, service, or feature that may accompany your account at any
time and without notice to you.
Arbitration
Purpose: This Arbitration Provision sets forth the circumstances and procedures under which Claims (as defined below) may be arbitrated
instead of litigated in court.
Definitions: As used in the Arbitration Provision, the term “Claim” means any claim, dispute or controversy between you and us arising from or
relating to your Account, this Agreement, and any other prior agreement that you may have had with us, or the relationships resulting from any
of the above agreements (“Agreements”), including the validity, enforceability or scope of the Arbitration Provision or the Agreements. For
purposes of this Arbitration provision, “you” and “us” also includes any corporate parent, or wholly or majority owned subsidiaries, affiliates, any
licensees, predecessors, successors, assigns, any purchaser of any accounts, all agents, employees, directors and representatives of any of the
foregoing, an other persons referred to below in the definition of “Claims.” “Claim” includes claims of every kind and nature, including but not
limited to, initial claims, counterclaims, cross claims and third-party claims, and claims based upon contract, tort, fraud and other intentional
torts, statutes, regulations, common law and equity. “Claim” also includes claims by or against any third party using or providing any product,
service or benefit in connection with any account if and only if, such third party is named as a co-party with you or us (or files a Claim with or
against you or us against the other. The term “Claim” is to be given the broadest possible meaning that will be enforced and includes by way of
example and without limitation, any claim, dispute or controversy that arises from or relates to (a) any of the accounts created under any of the
Agreements, or any balances on any such accounts, (b) advertisements, promotions or oral or written statements related to any such accounts,
goods or services financed under any of the accounts created under any of the Agreements, or any balances on any such accounts (c) the
benefits and services related to account ownership, and (d) your application for any account. We shall not elect to use arbitration under the
Arbitration Provision for any Claim that you properly file and pursue in a small claims court of your state or municipality so long as the Claim is
individual and pending only in that court.
Initiation of Arbitration Proceeding/Selection of Administrator
Claim shall be resolved, upon the election by you or us, by arbitration pursuant to this Arbitration. Provision and the code of procedures for the
national arbitration organization to which the Claim is referred in the effect at the time the Claim is filed. Claims shall be referred to either the
National Arbitration Forum (“NAF”), JAMS, or the American Arbitration Association (“AAA”), as selected by the party electing to use arbitration. If
a selection by us of one of these organizations is unacceptable to you, you shall have the right within 30 days after you receive notice of our
election to select either of the other organizations listed to serve as arbitration administrator. For a copy of the procedures, to file a Claim or for
other information about these organizations, contact them as follows:
• The NAF at P.O. Box 50191, Minneapolis, MN 55404; website at www.arbitration-forum.com
• JAMS at 1920 Main Street, Suite 300, Los Angeles, CA 92614; website: www.jamsadr.com
• AAA at 335 Madison Avenue, New York, NY 10017; website: www.adr.org
Significance of Arbitration: IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER YOU NOR WE WILL HAVE
THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM, OR TO HAVE THEIR CLAIMS RESOLVED
EXCEPT AS PROVIDED FOR IN THE CODE OF PROCEDURES OF THE NAF, JAMS, OR AAA, AS APPLICABLE (THE “CODE”). FURTHER,
YOU AND WE WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF
CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT AS SET FORTH BELOW THE ARBITRATOR’S DECISION
WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT ALSO MAY NOT BE
AVAILABLE IN ARBITRATION.
Restrictions on Arbitration: If either party elects to resolve a Claim by arbitration, that Claim shall be arbitrated on an individual basis. There
shall be no right or authority for any Claims to be arbitrated on a class action basis or on bases involving Claims brought in a purported
representative capacity on behalf of the general public, other account holders similarly situated. The arbitrator’s authority to resolve Claims is
limited to Claims between you and us alone, and the arbitrator’s authority to make awards is limited to awards to you and us alone. Furthermore,
Claims brought by you against us, or by us against you, may not be joined or consolidated in arbitration with Claims brought by or against
someone other than you, unless agreed to in writing by all parties.
Arbitration Procedures: The Arbitration Provision is made pursuant to a transaction involving interstate commerce, and shall be governed by
the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended (the “FAA”). The arbitration shall be governed by the applicable
Code, except that (to the extent enforceable under the FAA) this Arbitration Provision shall control if it is inconsistent with the applicable Code.
The arbitrator shall apply applicable substantive law and applicable statutes of limitation and shall honor claims of privilege recognized at law
and, at the timely request of either party, shall provide a brief written explanation of the basis for the decision. The arbitration proceeding shall
not be governed by any by any Federal or state rules of civil procedure or rules of evidence. Either party may submit a request to the arbitrator
to expand the scope of discovery under the applicable Code. The party submitting such a request must provide a copy to the other party, who
may submit objections to the arbitrator with a copy of the objections provided to the requesting party, within (15) fifteen days of receiving the
requesting party’s notice. The granting or denial of such a request will be in the sole discretion of the arbitrator, who shall notify the parties of
his /her decision within (20) twenty days of the objecting party’s submission. The arbitrator shall take reasonable steps to preserve the privacy of
individuals, and of business matters. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. The
arbitrator’s decision will be final and binding, except for any right of appeal provided by the FAA. However, any party can appeal that award to
a three-arbitrator panel administered by the same arbitration organization, which shall consider anew any aspect of the initial award objected
to by the appealing party. The appealing party shall have (30) thirty days from the date of entry of the written arbitration award to notify the
arbitration organization that it is exercising the right of appeal. The appeal shall be file wit the arbitration organization in the form of a dated
writing. The arbitration organization will then notify the other party that the award has been appealed. The arbitration organization will appoint
a three-arbitrator panel that will conduct an arbitration pursuant to its Code and issue its decision within one hundred and twenty (120) days of
the date of the appellant’s written notice. The decision of the panel shall be by majority vote and shall be final and binding.
Continuation: This Arbitration Provision shall survive termination of your accounts as well as voluntary payment of the Account balance in your
accounts in full by you, any legal proceeding by you or us to collect a debt owed by the other, any bankruptcy by you or us, and any sale by us
of your Account (and in the case of sale, its terms shall apply to the buyer of any of your Account). If any portion of this Arbitration Provision is
deemed invalid or unenforceable under any principle or provision of law or equity, it shall not invalidate the remaining portions of this
Arbitration Provision or the Agreement, each of which shall be enforceable regardless of such invalidity.
Waiver
Our failure to exercise any of our rights under this Agreement, our delay in enforcing any of our rights, or our waiver of our rights on any
occasion, shall not constitute a waiver of such rights on any other occasion.
Telephone Monitoring/Recording
You agree that from time to time we may monitor and/or record telephone calls between you or other approved parties, and us, to assure the
quality of our customer service or as required by applicable law.
Notices
Any notice given by us shall be deemed given when sent via email to the email address we have on file, as well as, when deposited in the U.S.
mail, postage prepaid, addressed to you at the latest Billing Address shown on our records.
Changing this Agreement/Assignment of this Agreement
We may change the terms of or add new terms to this Agreement at any time, in accordance with applicable law. We may apply any changed
or new terms to any then-existing balance on your Account as well as to future balances. We may also sell, transfer or assign this Agreement
and the Account at any time without notice to you. You may not sell, assign or transfer your Account or any of your obligations under this
agreement.
Applicable Law
This agreement and your Account, and all questions about their legality, enforceability and interpretation, are governed by the laws of the
Sate of Delaware (without regard to internal principles of conflicts of law), and by applicable federal law. We are located in Delaware, hold
your Account in Delaware, and entered into this Agreement with you in Delaware.
TO HOBBS MINISTRIES WEBSITE ACCOUNT HOLDERS IN THE UNITED STATES AND ITS TERRITORIES.
YOUR BILLING RIGHTS—KEEP THIS NOTICE FOR FUTURE USE.
This notice contains important information about your rights and our responsibilities.
Notify Us in Case of Errors or Questions about Your Account Statement
If you think your invoice is wrong or if you need more information about a charge to your account, write to us at the address on your invoice.
Write to us as soon as possible. We must hear from you no later than 5 days after we sent you the invoice on which the error or problem
appeared. You can also telephone us, but doing so will not preserve your rights.
In your letter, give us the following information:
• Your name and Account number.
• The dollar amount of the suspected error
• Describe the error and explain, if you can, why you believe there is an error. IF you need more information, describe the item you are not
sure about.
Your Rights and Our Responsibilities After We Receive Your Written Notice
We must acknowledge your letter within thirty (30) days, unless we have corrected the error by then. Within ninety (90) days, we must either
correct the error or explain why we believe the statement was correct.
After we receive your letter, we cannot try to collect any amount you question, or report you as delinquent. We can continue to bill you for the
amount you question, including late charges and applicable fees. You do not have to pay any questioned amount while we are investigating,
but you are still obligated to pay fees that are not in question.
If we find that we made a mistake on your invoice, you will not have to pay any late charges or other fees in connection with our error. If we did
NOT make the mistake, YOU WILL BE OBLIGATED TO PAY THE LATE CHARGES AND APPLICABLE FEES due to your error in judgment
resulting in an extended payment delay. In either case, we will send you an invoice for the amount you owe and the date that it is due.
If you fail to pay the amount that we think you owe, we may report you delinquent. However, if our explanation does not satisfy you and you
write to us within five (5) days telling us that you still refuse to pay, we must tell anyone we report you to that you have a question about your
statement, and we must tell you the name of anyone we reported you to. We must tell anyone we report you to that the matter has been settled
between us when it finally is.
If we do not follow these rules, we cannot collect the first $50 of the questioned amount, even if your statement was correct.
Questions about our policies? Email policies@hobbsministries.com
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Hobbs Ministries is a subsidiary of Training for Reigning Inc.
Copyright © 2008-2009. Hobbs Ministries. All rights reserved. About Hobbs Ministries
